Shipping

We ship worldwide.

KINGS of my CASTLE delivers your order through CTT and courier. You will also have the option to collect the order directly at our facilities in Guimarães, but you need to make an appointment.

You can find out the shipping costs in the cart section during checkout. Here, you can enter your country, state and zip code, to get your shipping costs.

Orders for Portugal delivery are free over 85 eur. Orders using discount codes that reduce the subtotal to less than 85 eur will be charged shipping. Free shipping applies to the total of the order after a discount has been applied and the total is still over 85 eur.

Processing time for all orders is 1 to 5 business days. Our business days are Monday through Friday, excluding holidays.

We post orders all over the world. International orders may be subject to duties and/or taxes on full retail value. These fees are the responsibility of the recipient.

Import duties, taxes, and brokerage fees are NOT included in the product price or shipping cost.

Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.

If an item is not suitable the customer can return the item within fourteen days of it being received, in the proper conditions of use, without marks of use and in the original packaging. The packaging must be returned complete, as delivered and accompanied by all documentation received. The respective shipping costs will be the responsibility of the consumer.

Shipping doesn't cover packages lost during transit or returned packages due to any reasons. Kings of my Castle is not responsible for damage that occurs in the scope of delivery of the order, nor for losses that have occurred, which are the responsibility of the respective carriers.